Email hello@cybersecuritylink.com.au and put the topic in the subject line (Partnerships, Academy, Media, Accounts). We'll route it to the right person.
The right route matters
Start with the right conversation.
Partnerships, media, Academy questions, supplier matters and existing engagements each need a different response. Choose the closest route below and your message starts in the right place.
Looking to engage us for advisory work? Book a confidential strategy session. That route is designed for it.
01 / Direct channels
Contact details that do not disappear behind a form.
A public telephone number is not currently approved for publication. Email is the verified contact route.
Use emailSS Network Solutions Pty Ltd, ABN 66 124 215 970, trading since 2007.
Company detailsWe work in AEST/AEDT. Published response expectations appear further down this page.
Response timesDo not send incident details, credentials, logs or personal information to a general mailbox. Ask for a secure channel first.
02 / The switchboard
Route the enquiry before it becomes a hand-off.
Partnerships and channel
MSP and delivery partnerships, referral arrangements, professional bodies and associate approaches.
hello@cybersecuritylink.com.au
Academy, courses and toolkits
Course questions, team learning, toolkit access, licensing, receipts and learning support.
hello@cybersecuritylink.com.au
Media, speaking and publishing
Interviews, commentary, speaking invitations, podcasts, publishing and book approaches.
hello@cybersecuritylink.com.au
Suppliers, invoices and procurement
Supplier onboarding, vendor records, remittance, invoices, purchase orders and diligence questions.
hello@cybersecuritylink.com.au
Existing engagements
Your named engagement lead remains the fastest route. Use this if their details are not to hand.
hello@cybersecuritylink.com.au
Careers
Role enquiries and thoughtful introductions from senior practitioners interested in future opportunities.
hello@cybersecuritylink.com.au
ADVISORY ENQUIRIES
Two doors, depending on where you are.
Put a decision on the table.
Book 45 minutes with a senior practitioner. You choose the time and bring the issue.
Book a confidential strategy sessionKeep it asynchronous.
Ask by email and we will answer by email. No calendar and no automatic follow-up sequence.
Ask the question03 / Fallback route
Not sure where it belongs? Send it once.
This form asks only for what changes the route. It does not qualify a sale, ask for a budget or add you to a list.
- Fields
- Route, name, email, optional organisation and message
- Attachments
- Not accepted through the public form
- Privacy
- Used to answer and route this enquiry only
04 / Incident boundary
If something is happening now.
This website is not a monitored incident-response channel.
Use your engagement route.
Contact your named engagement lead directly. The scope and response expectations are in your engagement terms.
Lead and advise when scoped.
We support incident readiness and can lead or advise on response where that responsibility is agreed in advance.
Operate a 24/7 SOC.
We are not a managed security service and do not continuously monitor client environments.
Use the national channel.
ReportCyber (ASD's ACSC), cyber.gov.au/report: report a cybercrime or incident. Australian Cyber Security Hotline, 1300 CYBER1 (1300 292 371): advice, 24/7.IDCARE, 1800 595 160: identity compromise support.Do not send incident details, logs, credentials or personal information through the general form. If there is an immediate threat to life or risk of harm, call 000.
05 / Verify a contact
Verify security advice before you act.
We will never ask you to
Change bank or remittance details solely by email.
Send passwords, MFA codes or authentication credentials.
Install software or grant remote access outside an agreed written scope.
Act under artificial urgency without giving you a way to verify the request.
- Published email domain
- cybersecuritylink.com.au
- Canonical contact route
- hello@cybersecuritylink.com.au
- If something does not match
- Start a fresh email. Do not reply or use details from the suspicious message.
06 / Response commitments
What happens after you make contact.
These are operating expectations, not best-case marketing claims.
EnquiryYou will hear backFrom
General and routed enquiriesUsually within one Australian business dayThe relevant practice route
Existing engagementsAccording to the response terms for your engagementYour named engagement lead
Media and speakingTriaged against the deadline included in your messageThe author and media route
Security incidentsThis page is not a 24/7 response channelYour engagement lead or ASD’s ACSC
A person reads every enquiry. You are not added to a mailing sequence by using this page.
07 / Company details
The entity behind the conversation.
Only publication-approved facts are shown.
- Legal entity
- SS Network Solutions Pty Ltd
- Trading as
- Cybersecurity Link
- Registered
- Australia, 3000
- ABN
- 66 124 215 970
- Operating model
- Australia · distributed advisory
- Published contact
- hello@cybersecuritylink.com.au
- Availability
- Australian business days